Shipping policy
Worldwide Shipping Policy
ROAN STRAPS Logistics Experience: Precision crafted in our studio, carefully inspected, and delivered with complimentary tracked air courier worldwide.
Every timepiece strap undergoes strict quality check and dispatches within 1–2 business days.
100% Free standard tracked airmail shipping provided across all destinations.
DHL, FedEx & UPS priority routing available upon request for expedited requirements.
Primary Destinations
Standard tracked air transit window for our core horological marketsEvery ROAN strap undergoes rigorous quality inspection in our workshop before departure. Orders are meticulously prepared, safely packaged in protective horological cases, and dispatched within 1 to 2 business days.
We are delighted to provide complimentary standard tracked air freight for all acquisitions. Over 95% of orders arrive within the estimated timeline worldwide.
For collectors requiring urgent arrival, dedicated express couriers via DHL, FedEx, or UPS can be coordinated upon request. Contact us at info@roanstraps.com to receive an exact quotation.
ROAN STRAPS LTD does not absorb international customs tariffs or local VAT. Any additional governmental levies assessed during or following transit remain the exclusive responsibility of the recipient.
Once your parcel is handed over to international freight carriers, an automated confirmation with an authentic tracking number and direct live status portal link will be emailed to you immediately.
ROAN STRAPS cannot assume liability for misdeliveries stemming from incorrect, incomplete, or unverified delivery addresses entered during checkout.
In events where parcels return to our facility or are classified as abandoned due to erroneous routing or non-collection following carrier notification, the customer will be responsible for re-dispatch freight fees. Refused or abandoned parcels are not eligible for refunds.